Organizational Intelligence: A Guide to Understanding the - download pdf or read online

By Kenneth H. Silber

ISBN-10: 0470472316

ISBN-13: 9780470472316

Crucial assets for education and HR professionals

Kenneth H. Silber and Lynn Kearny
Organizational Intelligence
A consultant to figuring out the company of your company for HR, education, and function Consulting
Organizational Intelligence
To be triumphant, those that perform as education, HPT, identity, OD, HR, or IT execs needs to comprehend the "language of business," and the foremost company matters and measures of the corporations we paintings for. Organizational Intelligence indicates how you can use the confirmed company Logics version to assemble and synthesize the data had to comprehend companies, and the way to align our paintings to key enterprise matters, clarify it in acceptable language, and degree it in a significant way.
"Kearny and Silber have taken the advanced interrelated facets of a enterprise and damaged them into elements and key questions that could aid somebody comprehend the essence of that business." —Julie O'Mara, earlier president, American Society for education and improvement
"This e-book will be on your specialist library. It presents types to appreciate how corporations paintings, and provides you instruments to extend your enterprise acumen and imagine just like the CEO. it is your doorway to a seat on the table."
—Dr. Roger M. Addison, CPT; prior director, foreign Society for functionality development, and earlier president, overseas Federation of teaching and improvement enterprises Ltd.
"Nobody can contact Ken Silber and Lynn Kearny for his or her readability of concept and their skill to speak. Organizational Intelligence presents the main invaluable, basic, and accomplished method of realizing your consumers. no matter if you're a newcomer or an old-timer, purchase, borrow, or scouse borrow a duplicate. The activity aids by myself are well worth the price."
—Thiagi (Dr. Sivasailam Thiagarajan), two-time ISPI president, Gilbert Award–winning functionality development guru
"Organizational Intelligence is the cornerstone textual content for the HPT box we now have been short of for therefore lengthy. It presents the organizational context for the paintings we do in a manner that's comprehensible and helpful. either our new scholars and specialist professors love it."
—Jamie D. Barron, Ed.D., chair, education & functionality development, Capella collage

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Extra info for Organizational Intelligence: A Guide to Understanding the Business of Your Organization for HR, Training, and Performance Consulting

Sample text

You must have it at your fingertips, and it must be accurate, or you 22 Organizational Intelligence cannot function. So the information we are gathering is not data that will take a complex statistical analysis to run, or three months to pull together. It is in a report somewhere. All you have to do is retrieve it. Documents We can use many published sources to learn about a business before we ever talk to the client. Most organizations large enough to afford our services are required to publish information about themselves every year: to inform investors, governmental agencies who fund or oversee them, and other stakeholders.

Ask for a few minutes to confirm or correct what you learned and to fill in any blanks. Most clients respond very positively to this. Don’t be surprised when some ask for a copy of the completed document themselves. 7. Using the Book to Get a Detailed Overview To get a detailed overview, use the book as your guide. As you look at the chapter for each logic, you will see that it is broken into more detail than the summarizing job aid offers. After providing definitions and examples, the chapter lists common issues for each element within that logic.

3. Choose a Target Suborganization Within the Total Company If your client comes to you with a problem in specific part of the organization (for example, manufacturing), then you might want to focus your business logics and measures analysis at that suborganization level. As we have explained, we recommend doing the whole company first, but if you are doing most of your work with a single division or even a single department, you may save your really detailed research for analyzing and understanding chiefly that suborganization.

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Organizational Intelligence: A Guide to Understanding the Business of Your Organization for HR, Training, and Performance Consulting by Kenneth H. Silber


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